1. Delivery time
Order closing time: 6:00pm (EST)
Processing time: 1-3 business days (Monday – Friday)
Total delivery time: 7-15 business days Shipping (Monday – Friday)
Emails will be sent to you if there are any updates on your order and you are requested to respond promptly. Therefore, please ensure that the email address you provide when placing your order is valid.
Note: Weekend orders will be processed the next business day
2. Transportation costs
$6.99 per order.
3. Damaged items
While we take every precaution to ensure your order arrives in pristine condition, we understand that accidents can happen during shipping. If you receive a damaged item, please contact us immediately at [email protected]. We will work quickly to resolve the issue and ensure your satisfaction
4. Accuracy of information
You must ensure your delivery address is correct and complete
If your order has been shipped and you discover you have entered incorrect shipping information, please contact us immediately so the order can be processed.
However, in some cases the order cannot arrive at your address due to incorrect information you provided, we are not responsible for this package.
We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we cannot cancel or make any changes. for your order.
5. Lost order
In case your order is lost, please contact the shipping company to quickly find and process it. We will also do our best to help you.
Contact us
Email: [email protected]
Working hours: 8am – 6pm / Monday to Friday (Saturday & Sunday off)